No waiting for account balance and meter reading entry.
Protergia brings to all its customers an innovative service. You can be informed about your account balance and submit your meter reading by calling 18311* 24/7, quickly, easily and most importantly safely!
How do I enter the meter reading?
Now you can submit the actual consumption of electricity for your home or for your business and receive a bill of discharge every month.
4 simple steps:
This is it! You will immediately receive confirmation of the indication you entered.
Alternatively you can use the myprotergia application, following the instructions: myprotergia - registering meter readings or chat with Probot (our chatbot service) by clicking on the face image on the lower right corner of your screen.
You can be informed immediately without waiting by calling 18311, choosing 2 and following the recorded messages. The only information you will need is your VAT number and your 12-digit supply number.
*The cost of the call is set according to the current price list of each telecommunication provider.