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Useful material for Natural Gas

In this section you will find the application forms (available only in Greek) for the conclusion of supply contracts, other useful forms and documents outlining the procedures followed by Protergia.

Invoice sample

Natural gas bill explained

Applications

Application form for residential customers (At the moment all the useful documents are available to Greek, we are working on translation)

Application form for business customers (At the moment all the useful documents are available to Greek, we are working on translation)

Supporting documents required per customer category (At the moment all the useful documents are available to Greek, we are working on translation)

Application for change of Customer/Tariff category (At the moment all the useful documents are available to Greek, we are working on translation)

Application for the provision of consumption data(At the moment all the useful documents are available to Greek, we are working on translation)

Application for meter check (At the moment all the useful documents are available to Greek, we are working on translation)

Authorizations

Authorization of customer representation for individuals (At the moment all the useful documents are available to Greek, we are working on translation)

Authorization for customer representation for legal persons (At the moment all the useful documents are available to Greek, we are working on translation)

Authorization for disconnection of power supply for individuals (At the moment all the useful documents are available to Greek, we are working on translation)

Authorization for disconnection of power supply for legal persons (At the moment all the useful documents are available to Greek, we are working on translation)

Documents

Declaration form for withdrawal from a distance (At the moment all the useful documents are available to Greek, we are working on translation)

Bill dispute form (At the moment all the useful documents are available to Greek, we are working on translation)

Application form for amendment of supply contract (At the moment all the useful documents are available to Greek, we are working on translation)

Application form for termination of supply contract (At the moment all the useful documents are available to Greek, we are working on translation)

Inquiry - complaint submission form (At the moment all the useful documents are available to Greek, we are working on translation)

Natural Gas supply offer for residential customers (At the moment all the useful documents are available to Greek, we are working on translation)

Natural Gas supply offer for commercial customers (At the moment all the useful documents are available to Greek, we are working on translation)

Various

Data protection policy

Form for the exercise of data subjects rights

To improve the dissemination of accurate and complete information to consumers, the European Commission has prepared a questionnaire for the European electricity consumers regarding issues that concern them in their daily transactions with electricity providers. The Greek edition of this questionnaire was edited by the Regulatory Authority for Energy (RAE). This questionnaire is available for viewing from the website of RAE, at the following link:

Alternatively, you can ask us to send it to you.

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