With the innovative Protergia Smart Meters solution, you can easily monitor your home’s energy consumption and gain a complete view of your energy behavior.
The pilot phase of the service — featuring the free distribution and installation of 1,000 smart meters — has been completed!
Stay tuned and be the first to learn about our next phase!
Protergia provided 1,000 smart meters free of charge to its customers, offering full visibility into their energy behavior! With Protergia Smart Meters, users:
The first phase of Protergia’s “smart” project has been successfully completed! At Protergia, we aim to educate our customers on energy use and encourage smart consumption habits.
The evaluation of the first phase is highly positive, with «99% of our customers stating they were satisfied overall with the visit of our technical team for the installation of the smart meters».
(Protergia customer satisfaction survey on the installation of smart meters, conducted by an independent research company)
What exactly does the Protergia Smart Meters solution include?
The innovative Protergia Smart Meters solution involves the provision and installation of smart electricity meters in homes, along with the provision of innovative services based on the capabilities offered by the smart meters.
How can I get a smart meter from Protergia?
Protergia has provided and installed 1,000 smart meters free of charge, exclusively for its customers, with no subscription or additional fixed fees.
Stay tuned for the next phase of Protergia’s “smart” initiative!
What do you gain by choosing the Smart Meters solution?
Our goal is to help you understand your consumption and energy profile. On our part, we will design products and services based on the consumption data from the smart meters, which will bring value to you.
What are the key benefits of the smart meter for you?
What data does the meter collect and send?
The smart meter collects and sends data via its own autonomous network (independent of your home Wi-Fi), and the data concerns ONLY the energy consumption of the installation. The smart meter does not record or send any additional information.
How can I see my consumption?
You can monitor your consumption through our updated app, ProtergiaApp, available on Web, iOS, and Android.
How does the smart meter affect my existing home system?
The smart meter does NOT affect the electrical panel in any way, as no wires are cut or additional loads are added. The operation of your electrical installation is not affected and will continue to function exactly as before. The meter also does NOT consume a lot of energy, as it requires almost no energy. Finally, the meter does NOT affect your home internet, as it uses its own autonomous system to communicate data and does not use your home Wi-Fi.
How is the installation of the smart meter done?
The meter is installed by Protergia's specialized partners (installers/electricians) who have the required training and professionalism.
What is the relationship between the Protergia smart meter and the one from DEDDIE?
The meter we install is a smart meter placed in the electrical panel and is independent of the smart meters installed by DEDDIE. In practice, this means that as a user of the Smart Meter, you will have the opportunity to know and optimize your home's consumption, while your valuable feedback will help us improve the project together!
What do I need to do after the installation of the smart meter?
Your feedback is very important to us, as your comments and experience will help us continuously improve the new service. How will this be done? Through short online questionnaires we will send you to get your evaluation.
What will happen if I encounter an issue with the meter?
If you experience a problem with the meter or simply move to a new house, call us at 18311 and our specialized team will guide you simply and quickly through the next steps.
