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FAQs #stayhome

Paying bills online is a simple process described in detail below with all the steps necessary for each available payment method:

 myprotergia application

•        Login to the myprotergia app

•        From the menu on the left, select the field “My bills”

•        Select “Pay Bill” and then click on the green icon “Pay online / Online payment”

•        You can select 1 of 3 different payment methods

•        Enter the required information and complete the payment

You can pay your bill through myprotergia and automatically receive a €5 discount on your very next bill! Find out more about activating e-billing here

 

 

Live-Pay

•        Enter the Live-Pay environment: www.livepay.gr

•        For “Direct Payment”, type the word “Protergia” in the box

•        Fill out all the required information and complete the payment

 

Protergia website

•        Open the Protergia website: www.protergia.gr

•        On the home page, scroll down and look for “Online bill payment” in the menu on the lower left

•        Enter your details in the form that appears, select the type of card you want to use and complete the payment

 

On the website of your preferred bank which works directly with Protergia (Piraeus Bank, Alpha Bank, National Bank of Greece, Eurobank):

  • Login to your account and select the bill payment you want to make from the menu
  • Under energy companies, select Protergia, fill in the payment code and amount on your bill and complete the payment

 

We are at your disposal and always ready to respond to your requests through one of the following online channels: